Acceptable Use Policy

This Policy was last updated on 05 June 2023

S² Web Solutions, makes use of the hosting services of Xneelo - As such, we are bound to the following Acceptable Use Policy.

Our Acceptable Use Policy is a description of the types of activities that are not allowed on our network and, as such, forms part of Our Hosting Terms.

Xneelo reserves the right to request changes or disable, as necessary, any website, account, database, or any other component that does not comply with our established policies or to make any such modifications in an emergency at our sole discretion. To meet the changing needs of our customers, our business, the Internet environment and the legal landscape, this policy may be revised at any time and we encourage our customers to review this policy regularly.

If you feel you have discovered a violation of any area of this policy, please let us know by sending an email to

Table of Contents

1. SPAM and Unsolicited Email

Sending unsolicited commercial communication (including, but not limited to email, instant messaging, SMS, chat rooms, discussion boards and newsgroups) is not permitted via xneelo’s network.

Regardless of how the recipient’s email address was acquired, if email communication was not explicitly requested or consented to by the recipient or if the recipient would not expect to receive it as a result of an existing relationship, the communication is considered unsolicited (this applies to communication sent to both personal email addresses and company email addresses e.g. Email communication that does not clearly originate from a consensual sender or which appears to come from a 3rd party or affiliate is considered unsolicited.

Examples of unsolicited communication:

2. Offensive Content

3. Misuse of account features

4. Internet Abuse

You may not use our network to engage in illegal, abusive, or irresponsible behaviour, including:

Compliance with the acceptable use policies of any network or system with which you connect through our service is required. If inappropriate activity is detected, all accounts of the user in question will be deactivated until the investigation is complete. Prior notification to the user is not assured. In extreme cases, law enforcement will be contacted regarding the activity.

5. Security

xneelo customers must take reasonable security precautions. Negligence could result in the hacking of websites as well as compromised mailboxes due to vulnerable PCs, website software or the use of weak passwords, which could affect other xneelo customers through blacklisting, phishing or spamming.

For further information, please read our FAQ on Secure Passwords.

6. Disk usage

7. Traffic Usage

8. Traffic

If you have any further e-mail related queries, please contact our office on 044 382 7430.